IT Technical Trainer

A top employer is now accepting applications for this role. Position Overview: - The IT Technical Trainer is responsible for designing, delivering, and evaluating technical training programs to enhance the IT skills and system knowledge of employees across African Industries Group. - The role ensures effective adoption of IT systems, tools, and best practices to support business operations and digital transformation initiatives. Key Responsibilities: - Design, develop, and deliver IT training programs (classroom, virtual, and hands-on). - Train employees on IT systems, software applications, hardware, network basics, cybersecurity awareness, and internal ERP/enterprise systems. - Conduct training needs assessments in collaboration with IT and business teams. - Prepare training materials, manuals, presentations, and user guides. - Evaluate training effectiveness through assessments, feedback, and performance metrics. - Provide post-training support and coaching to ensure knowledge retention and system adoption. - Coordinate with IT teams during system upgrades, rollouts, and new technology implementations. Required Qualifications: & Skills - Bachelor’s degree in Computer Science, Information Technology, or a related field. - 3–6 years of experience in IT training, IT support, or technical instruction.