IT Support Officer at Terawork

Terawork

Lagos, Nigeria Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

We invite applications from suitably qualified candidates. Job Description - Set up and support an office network infrastructure, ensuring all users have secure access to shared drives, internet, printers, and communication tools. Required Skills - Hardware And Software Troubleshooting - Windows And Macos Proficiency - Basic Linux Knowledge - Network Configuration tcpip - Dns - Dhcp - Lanwan Support - Vpn Setup And Troubleshooting - Active Directory Management - Microsoft 365 Administration - Email Configuration outlook - Exchange - Printer And Peripheral Device Support - Software Installation And Updates Acceptance Criteria - Stable wired/wireless network with internet access for all users - Shared drive access set up with user-specific permissions - Network printer installed and accessible from all devices - Email and communication tools (e.g., Microsoft Teams) fully set up - Backup solution in place for shared drive - Documentation of setup and configurations completed - System uptime maintained at 98%+ over a 30-day test period - Users trained on basic IT usage and troubleshooting - Ticketing system implemented for ongoing support Salary: ₦200,000 Check how your CV aligns with this job

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