IT Support Officer at Terawork
Terawork
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
We invite applications from suitably qualified candidates.
Job Description
- Set up and support an office network infrastructure, ensuring all users have secure access to shared drives, internet, printers, and communication tools.
Required Skills
- Hardware And Software Troubleshooting
- Windows And Macos Proficiency
- Basic Linux Knowledge
- Network Configuration tcpip
- Dns
- Dhcp
- Lanwan Support
- Vpn Setup And Troubleshooting
- Active Directory Management
- Microsoft 365 Administration
- Email Configuration outlook
- Exchange
- Printer And Peripheral Device Support
- Software Installation And Updates
Acceptance Criteria
- Stable wired/wireless network with internet access for all users
- Shared drive access set up with user-specific permissions
- Network printer installed and accessible from all devices
- Email and communication tools (e.g., Microsoft Teams) fully set up
- Backup solution in place for shared drive
- Documentation of setup and configurations completed
- System uptime maintained at 98%+ over a 30-day test period
- Users trained on basic IT usage and troubleshooting
- Ticketing system implemented for ongoing support
Salary: ₦200,000
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