IT Support Officer at LandWey Investment Limited

About the Role

LandWey Investment Limited is seeking a skilled IT Support Officer to provide comprehensive technical support and maintain our IT infrastructure.

Key Responsibilities

• Provide technical support and troubleshoot hardware, software, and network issues
• Install, configure, and maintain IT systems, printers, and routers
• Monitor network performance and ensure data security
• Support CRM/ERP platforms and other real estate digital tools
• Maintain CCTV, access control, and other IT-related security systems
• Keep records of IT assets, user requests, and resolutions
• Liaise with vendors for IT procurement and maintenance

Required Qualifications

• B.Sc. in Computer Science, Information Technology, or related field
• Minimum 2 years' experience in IT support (preferably in real estate or a corporate environment)
• Proficiency in Microsoft 365 and Windows OS
• Networking knowledge and experience
• Knowledge of CRM/ERP systems and cybersecurity principles

Required Skills

• Excellent troubleshooting abilities
• Strong communication and interpersonal skills
• Proactive and detail-oriented approach
• Ability to work effectively under pressure