IT & Media Officer Volunteer at Health Care Development Focus Initiative (HECADF)

Role Summary

Reporting directly to the Program Manager, the IT & Media Officer (Volunteer) will provide technical support for IT systems, ensure smooth operations of office technology, and manage the organization's digital and social media presence. This is a unique opportunity for a motivated individual to gain hands-on IT and communications experience while contributing to a growing nonprofit organization.

Key Responsibilities

IT Support & Systems Management

• Provide technical assistance for staff on hardware, software, and network issues
• Maintain IT systems, internet connectivity, and office equipment
• Support cyber security and data protection practices
• Assist with software installation, updates, and IT troubleshooting
• Train staff on IT tools and digital best practices

Media & Communications

• Manage HECADF's social media platforms and online presence
• Design graphics, flyers, and multimedia content to promote organizational activities
• Support photography, videography, and documentation of field activities
• Update and maintain the organization's website and newsletters
• Collaborate with program teams to create compelling content for advocacy and donor engagement

Required Qualifications & Skills

• Bachelor's degree, HND, or equivalent in IT, Media, Communications, or a related field
• Basic experience in IT support, digital content creation, or media management (volunteer or paid)
• Strong understanding of computer systems, troubleshooting, and software tools
• Skills in photography, videography, or graphic design are an added advantage
• Familiarity with social media management, Canva, Photoshop, or similar design tools
• Good communication and creativity skills