Internal Control Manager at Genesis Group

About the Role

Genesis Group is seeking an experienced Internal Control Manager to join our team in Lagos. This role is responsible for designing, implementing, and monitoring comprehensive internal controls across all operational areas of our hospitality business, with a focus on revenue assurance, operational integrity, and risk management.

Key Responsibilities

Revenue Assurance & Front-of-House Controls

• Continuously assess room revenue controls including rate integrity, discount approvals, upselling practices, complimentary and house-use handling, and PMS audit trails
• Conduct surprise audits on Front Office cash floats, night audit packages, rate overrides, and city ledger postings
• Test compliance with OTA contracts, channel manager settings, and dynamic pricing rules to minimize revenue leakage

F&B & Event Operations Controls

• Evaluate buffet and à la carte controls including recipe adherence, portioning, voids, complimentary meals, and post-void authorizations
• Review banquet and event billing processes including BEO accuracy, consumption-based billing, beverage reconciliation, and post-event revenue confirmation
• Audit bar inventories, perpetual stock movements, and open item consumption to identify high-risk variance patterns

Procurement & Inventory Integrity

• Strengthen the procure-to-pay cycle including purchase request approvals, vendor onboarding, price checks, receiving practices, and invoice matching
• Run targeted audits on high-shrink items such as beverages, premium amenities, and spa products using cycle counts and consumption analysis
• Partner with culinary and cost-control teams to ensure recipe costing aligns with actual yield and market pricing

Risk Management & Compliance

• Map operational risks across departments and maintain a live risk register with owners, mitigation measures, and testing plans
• Ensure adherence to internal policies, brand standards, local regulations including liquor laws and safety controls, and cash-handling procedures
• Lead forensic reviews in cases of suspected fraud, unethical behavior, or irregular financial trends

Systems & Data Controls

• Review PMS, POS, Inventory, and Accounting system setups to ensure accurate user rights, authentication, approval workflows, and audit logs
• Develop data analytics and monitoring dashboards to support continuous control testing and variance investigation