Human Resources Officer at International Energy Insurance Plc

About the Role

An established company is recruiting for a Human Resources Officer to support all aspects of human resources operations and employee management.

Duties & Responsibilities

• Maintain accurate and up-to-date employee records and HR databases
• Ensure timely preparation and issuance of HR documents (employment letters, confirmation letters, queries, memos, etc.)
• Support HR audits, NAICOM inspections, and regulatory documentation
• Participate in HR strategy, change management, and culture transformation initiatives
• Prepare monthly HR reports including headcount, leave reports, disciplinary cases, and staffing data
• Serve as the first point of contact for employee concerns, grievances, and conflict resolution
• Provide support on employee welfare, engagement activities, and internal communication
• Address employee concerns professionally and escalate unresolved issues appropriately
• Promote a healthy, inclusive, and productive workplace culture
• Ensure adherence to the company's HR policies and regulatory requirements, including labour laws and NAICOM guidelines
• Assist in periodic review and update of HR policies and procedures
• Manage timely renewal and documentation of contracts for contract and temporary staff
• Coordinate orientation and onboarding for newly hired employees
• Support smooth offboarding processes including exit interviews and clearance
• Provide monthly HR input for payroll processing (new hires, exits, deductions, leave, allowances, etc.)
• Support administration of employee benefits such as HMO, pensions, staff medicals, and other allowances
• Support the implementation of performance management systems and appraisal cycles
• Follow up with line managers on goal setting, performance reviews, and performance improvement plans
• Assist in identifying skill gaps and coordinating training programs

Work Location

Lagos, Nigeria