Hotel House Keepers

Venmac Resources Limited

Abuja, Nigeria Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

A top employer is now accepting applications for this role. SPECIFIC DUTIES & ACTIVITIES AREAS OF RESPONSIBILITY Overall Cleanliness of the Hotel SPECIFIC DUTIES AND ACTIVITIES - Replace used amenities in guest rooms.  - Fold towels, make beds, and ensure bathrooms are clean. - Remove trash, dirty linens and room service items.  - Provide clean linens and towels for dirty ones.  - Answer immediately to requests from guests, as well as from other departments.  - Load cart with supplies such as linens and move it to the required areas.  - Enter guest rooms by adhering to proper procedures and ensure they are vacant.  - Perform a check on all room appliances to ensure they are in good working condition.  - Adjust furniture, desk items, and appliances when necessary.  - Dust furnishings and walls and remove marks from them.  - Carry out floor care duties in the hallway and guest rooms, and vacuum carpets where necessary.  - Adhere to all safety, security and company procedures and policies.  - Provide an immediate report of any safety hazards, injuries, maintenance problems, or accidents to the house keeping supervisor.  - Keep uniform clean and make sure to appear professional always.  - Ensure company standards are followed in welcoming and acknowledging all guests.  - Expect the service needs of guests and provide them even before called upon to do so.  - Genuinely appreciate and thank guests for their visit.  - Apply professional language in communicating with guests and other people.  - Greet guests and take care of requests  - Communicate issues to next shift. Complete required paperwork.  - Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of guest.  - Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.  - Check stocking levels of all consumables and replace when appropriate. - Any other assigned task by management.

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