Head of Service at Fusion Group

We are looking for a qualified candidate to fill this position. Responsibilities - Managing service delivery teams and quality standards - Ensuring customer satisfaction and experience - Handling escalations and resolving service issues - Setting service level agreements and monitoring compliance - Training and developing customer service teams - Managing relationships with clients and customers. - Intrested applicants must have worked and held managerial positionsin a structured hotel or a bank. Salary N500,000 - N700,000 Monthly. Check how your CV aligns with this job