Frontend Processor Engineer at LEAD Enterprise Support Company Limited

Job Objective

To manage the high-availability and security of the bank's mission-critical transaction switch (FEP), ensuring flawless integration with external payment networks and secure handling of all EFT transactions.

Duties & Responsibilities

• Administer and monitor the transaction switch and its integrations with major systems (NIBSS/Interswitch/UPG/MPGS)
• Configure and troubleshoot ISO-8583 message flows, routing, and switching logic
• Manage cryptographic keys, certificates, and security modules (HSM/MLE, 3-DES/RSA) to maintain regulatory compliance and security
• Perform performance tuning, capacity planning, and triage incidents with efficient incident response
• Provide L2/L3 support for daily payment operations, settlement, and reconciliation processes

Key Performance Indicators

• Transaction Success: End-to-end Transaction Success Rate (TSR) and Switch Uptime – Target: >99.99% TSR
• Incident Response: Mean Time to Resolve (MTTR) for critical payment incidents