Front Office Executive / Receptionist at Uleval Technology

About the Role

An exciting opportunity has arisen for a motivated professional to serve as the face of the organization. You will manage guest check-ins, reservations, and front desk operations while ensuring an exceptional guest experience.

Key Responsibilities

• Greet and welcome guests with warmth and professionalism
• Handle reservations, check-ins, and check-outs efficiently
• Manage calls, emails, and guest inquiries
• Coordinate with housekeeping and other departments to ensure guest satisfaction
• Maintain accurate guest records and billing

Required Qualifications

• B.Sc or HND in Hospitality Management, Business Administration, or related field
• 2–4 years of front desk or guest relations experience in a 4- or 5-star hotel

Required Skills

• Excellent communication and interpersonal skills
• Strong multitasking abilities
• Proficiency in hotel management software (e.g., Opera, Fidelio)
• Strong grooming and customer relations etiquette