Front Desk & Social Media Officer at Mase Contractors
Confidential
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 2 weeks from now
Job description
## Title: Front Desk & Social Media Officer
About the Role
This position offers a great opportunity for career growth, combining front desk operations with social media management responsibilities.
Key Responsibilities
- Serve as the first point of contact by welcoming visitors, managing phone calls, and handling inquiries in a professional manner
- Manage reception operations including visitor logs, appointments, correspondence, and maintaining a neat front desk area
- Provide administrative support such as filing, scheduling, and office supply management
- Handle customer service needs, addressing complaints or requests and escalating where necessary
- Assist in managing the company's social media presence by creating, scheduling, and posting content across platforms
- Engage with followers, respond to messages and comments, and monitor online inquiries
- Track and report social media engagement, trends, and feedback to management
- Represent the company brand consistently both in-person at the front desk and online through social media activities
Requirements
- OND, SSCE, HND, or B.Sc Degree
- 1–3 years of relevant work experience
Compensation
N80,000 – N100,000 per month