Front Desk Officer / Receptionist

Position Overview

We are seeking a courteous, organized, and professional Front Desk Officer/Receptionist to manage our front office operations. The ideal candidate will be the first point of contact for visitors and callers and will play a key role in maintaining a welcoming and orderly office environment.

Key Responsibilities

• Receive and attend to visitors professionally and direct them appropriately
• Answer, screen, and route phone calls and general inquiries
• Manage incoming and outgoing correspondence
• Maintain the reception area to ensure it is tidy and presentable at all times
• Keep records of visitors and handle access control
• Provide basic administrative support as required
• Liaise with internal staff to ensure smooth front office operations

Required Qualifications & Requirements

• Minimum of OND/HND/BSc in any relevant discipline
• Proven experience as a receptionist or front desk officer
• Good communication and interpersonal skills
• Excellent customer service skills
• Professional appearance and courteous manner
• Basic computer skills (Microsoft Word, Excel, email)
• Strong organizational skills and attention to detail
• Ability to multitask and work independently
• Time management and prioritization skills
• Positive attitude and teamwork ability