Front Desk Officer (Field / Digital Marketing Support) at Code Lab IT & Engineering Services

Job Summary

The Front Desk & Marketing Support Officer will serve as the first point of contact for visitors and clients, ensuring a professional and welcoming experience. In addition, the role will provide active support to both the Digital and Field Marketing teams by assisting with content creation, campaign execution, lead generation, and participating in on-ground marketing campaigns.

This role requires strong communication, organizational skills, and a proactive, outgoing personality.

Location

Sabon-Lugbe, Abuja (FCT), Nigeria

Front Desk Responsibilities

• Greet and welcome clients, visitors, and staff in a professional manner
• Answer, screen, and forward phone calls and emails promptly
• Manage front desk activities including correspondence, visitor logs, and appointments
• Handle inquiries and provide accurate information about the company's products and services
• Maintain a tidy and organized reception area

Marketing Support Responsibilities (Digital & Field)

• Assist the digital marketing team in creating, posting, and monitoring content on social media platforms
• Support campaign execution by gathering leads, responding to online inquiries, and engaging with prospects
• Help prepare marketing materials such as flyers, brochures, and digital creatives
• Provide administrative support for field marketing activities, including event coordination and logistics
• Actively participate in outdoor marketing campaigns, activations, and promotional events, representing the company to potential customers
• Assist in collecting and analyzing customer feedback and market data
• Coordinate with sales and marketing teams to ensure consistency in branding and promotional activities

Qualifications & Requirements

• Bachelor's degree (or equivalent) in Marketing, Communications, Business Administration, or related field
• Proven experience as a front desk officer or administrative assistant