Front Desk Officer /Administrative Assistant

Role Overview

The Front Desk Officer/Administrative Assistant will be responsible for the efficient running of reception operations. This position provides administrative and logistical support across departments and coordinates the maintenance and supervision of company-owned and affiliated properties within Lagos. The officer also provides administrative support to the MD, coordinates with service providers, and upholds compliance with internal processes and service standards.

Key Responsibilities

Front Desk Operations

• Greet and welcome visitors in a professional and friendly manner
• Record all visitors and notify/confirm with relevant departments or executives before granting access
• Answer, screen, and forward incoming phone calls, taking messages when necessary
• Provide accurate information to clients and visitors in-person, via phone calls, and via email
• Assist with administrative tasks including data entry, photocopying, filing, and managing office supplies
• Manage and maintain the meeting room schedule, ensuring all bookings are logged and conflicts are resolved
• Assist in planning and organizing company events and functions as directed
• Provide administrative support to Librod's sister companies and affiliated entities in Lagos as assigned
• Maintain a tidy and presentable front desk area with all necessary materials readily available

Petty Cash Management

• Process and manage petty cash transactions
• Maintain accurate records and receipts for all petty cash expenses
• Regularly reconcile petty cash balances

Courier and Mail Dispatch

• Coordinate and manage courier services for dispatching and receiving documents and packages
• Track courier items to ensure timely delivery and receipt
• Accurately document the receipt and dispatch of all documents and packages