Front Desk Manager
Stardom Foods and Beverages Limited
Lagos, Nigeria
Permanent
Published 2 months ago · Expires 3 weeks from now
Job description
This vacancy presents a chance to join a leading organization.
Key Responsibilities:
- Ensure exceptional guest experiences, respond to guest inquiries, and resolve issues.
- Supervise front desk staff, provide training, and manage performance.
- Oversee front desk operations, manage reservations, and maintain accurate records.
- Liaise with other departments, communicate guest needs, and provide feedback.
- Monitor room occupancy, manage rates, and optimize revenue.
Requirements:
- Qualifications: BSc qualification; Tech-Savvy
- Experience: 2-5 years of experience in front desk management or related role.
- Skills: Excellent communication, leadership, and customer service skills.