Front Desk Manager

Stardom Foods and Beverages Limited

Lagos, Nigeria Permanent

Published 2 months ago · Expires 3 weeks from now

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Job description

This vacancy presents a chance to join a leading organization. Key Responsibilities: - Ensure exceptional guest experiences, respond to guest inquiries, and resolve issues. - Supervise front desk staff, provide training, and manage performance. - Oversee front desk operations, manage reservations, and maintain accurate records. - Liaise with other departments, communicate guest needs, and provide feedback. - Monitor room occupancy, manage rates, and optimize revenue. Requirements: - Qualifications: BSc qualification; Tech-Savvy - Experience: 2-5 years of experience in front desk management or related role. - Skills: Excellent communication, leadership, and customer service skills.

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