Fleet Management Officer

Position Overview

CarpartsNigeria Automobile Limited seeks a dedicated Fleet Management Officer to serve as the primary point of contact for organizations subscribed to our Fleet Management services. The officer will manage client accounts, coordinate all fleet-related activities, ensure timely service delivery, and provide ongoing support to improve clients' fleet efficiency, safety, and cost-effectiveness.

This role requires strong communication, technical understanding of vehicle operations, customer service excellence, and the ability to multitask across multiple fleet accounts.

Key Responsibilities

• Manage client accounts and provide dedicated support
• Plan and coordinate fleet maintenance activities
• Conduct vehicle inspections and assessments
• Prepare weekly and monthly fleet performance reports
• Manage client relationships and ensure satisfaction through regular feedback collection
• Coordinate internally with mechanics, workshops, sales/parts departments, field teams, procurement, and operations units to ensure seamless service delivery
• Monitor and report on client satisfaction metrics

Required Qualifications

• HND or BSc in Logistics, Transport Management, Engineering, Business Administration, or related field
• 1–3 years of experience in fleet management or logistics operations
• Strong knowledge of vehicle and motorcycle maintenance
• Proficiency in MS Excel and Google Sheets
• Excellent organizational and planning skills
• Strong negotiation, communication, and supervisory skills
• High level of integrity, discipline, and attention to detail
• Knowledge of Lagos routes and traffic regulations (advantageous)

Required Skills & Qualities

• Strong customer service and communication abilities
• Good understanding of vehicle mechanics and maintenance
• Ability to multitask and manage multiple client accounts simultaneously
• Problem-solving and quick decision-making capabilities
• Proficiency with reporting tools and data management systems