Field Recovery Officer

An exciting opportunity has arisen for a motivated professional. Key Responsibilities: - Follow up on overdue and delinquent loan accounts. - Conduct field visits to customers, guarantors, and business locations. - Negotiate repayment plans and settlements where applicable. - Ensure recovered funds are properly documented and remitted. - Maintain accurate recovery records and daily recovery reports. - Track recovery performance against assigned targets. - Escalate high-risk or chronic default cases to management. - Educate customers on repayment obligations and consequences of default. - Handle disputes and repayment challenges professionally. - Maintain a firm but respectful relationship with customers. - Ensure recovery activities comply with company policies and regulations. - Avoid harassment or unethical recovery practices. - Report suspected fraud or loan misuse promptly. Education: - B.Sc/HND/OND at the minimum. - Basic Knowledge in accounting, finance and mathematics - 2 – 3 years experience in SME Loan or Merchant Lending - Previous work Experience or training in sales (Preferred).