Enterprise Account Manager at Swift Networks

About the Role

Swift Networks is seeking a qualified Enterprise Account Manager to drive business growth and manage key relationships across our enterprise portfolio. This is a strategic role responsible for overseeing ICT Enterprise solutions, managing revenue and profitability, and implementing sales and marketing strategies across various market segments.

Key Responsibilities

• Manage relationships with key stakeholders across all sectors of the economy to promote company interests and corporate strategy
• Acquire new enterprise accounts across various market segments
• Expand business with existing enterprise accounts with a focus on retention
• Oversee ICT Enterprise solutions and take overall responsibility for managing revenue, profit and loss (P&L) of the Enterprise business
• Implement Enterprise Sales and Marketing Strategy
• Conduct industry analyses and recommend strategies to enhance company competitiveness and profitability
• Coordinate Network Solutions, Designs, and presales presentations
• Develop strategies to monitor sales and marketing performance and KPIs for team members
• Evaluate, measure, and enhance products
• Coordinate tailor-made marketing solutions to increase competitiveness and revenue
• Drive targets for the entire team in line with yearly sales budget
• Coordinate product development and pricing strategies
• Oversee customer service and call quality assessment
• Champion market intelligence, sales measurement, and evaluation
• Provide direction to the company on sales and share growth (volume and value)
• Assist with challenging client requests and issue escalations as needed
• Collaborate with the sales team to identify and grow opportunities within assigned territory

Requirements

• Bachelor's Degree (Second Class Upper or equivalent) in Engineering, Computer Science, or an IT-related discipline
• Minimum of 3 years' post-qualification experience, preferably in Enterprise Sales and within the Telecommunications Industry
• Master's degree and experience in managing strategic business (advantageous)

Knowledge, Skills and Competencies

• Drive and capability to meet sales targets and performance objectives