Employee Experience & HCM Operations Officer at IpNX Nigeria Limited

About the Role

We invite applications from suitably qualified candidates to join our team in an Employee Experience & HCM Operations Officer position.

Key Responsibilities

• Coordinate onboarding, orientation, and integration for new hires
• Manage HR helpdesk requests, internal communications, and employee records
• Administer HMO and employee benefits programs
• Plan and execute monthly bonding and wellness initiatives
• Support leave tracking, exit interviews, and offboarding processes
• Maintain HR systems and ensure data accuracy and compliance
• Collect employee feedback and generate people insights for process improvement

Required Qualifications

• B.Sc./HND in Human Resources, Industrial Relations, or related field (2.1/Upper Credit minimum)
• 2–4 years of experience in HR operations or employee experience roles
• Strong knowledge of HR systems (HRMS, HR-Hive), documentation, and compliance requirements
• Proven experience with onboarding, leave tracking, HMO, and welfare programs
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Essential Skills & Attributes

• Excellent communication, organizational, and multitasking abilities
• Detail-oriented and highly organized approach to work
• Tech-savvy with a customer-focused mindset
• Action-driven and results-oriented
• Empathy, ethics, and a people-first approach
• Creative thinking with a passion for employee engagement
• Resilience, proactivity, and strong collaborative skills