E-commerce Operations Officer at Prestigious Consulting Group

An established company is recruiting for the following position. Job Summary - E-commerce Operations Officerto manage our B2B e-commerce platform operations and serve as the operational liaison with our clients.  - This role combines hands-on platform management with client-facing operational responsibilities. Willmaintain digital catalog while ensuring seamless order fulfillment, invoice processing, and delivery verification withaccounts. - The ideal candidate is detail-oriented, proactive in follow-up, comfortable with both technical systems and client communication, and motivated to take ownership of operational excellence. Key Responsibilities - Process and track customer orders from placement to delivery - Coordinate with logistics and delivery partners to ensure timely order fulfillment - Monitor product listings, pricing, and stock availability - Update product information, images, and descriptions on e-commerce platforms - Handle customer inquiries, complaints, returns, and refunds professionally. Check how your CV aligns with this job