Direct Sales Agent (Financial Services Company/Fintech) at Stresert Services Limited

Position Overview

This position offers a great opportunity for career growth. As a Direct Sales Agent (DSA), you will be responsible for driving loan origination and client acquisition across multiple market segments under the Credit and Marketing Department. The role focuses on field-level business generation, client relationship building, and brand visibility. DSAs act as the first point of contact between the company and potential clients, promoting loan products and ensuring prompt customer onboarding using digital channels.

Reporting Structure

Reports directly to the Credit Team Lead under one of the following Credit and Marketing Teams:

• Retail & SME
• Corporates & Value Chain Marketing
• Multilaterals & HNIs

Key Responsibilities

Business Development and Loan Marketing

• Actively source new customers for the company's loan products across retail, SME, corporate, and multilateral sectors
• Conduct door-to-door, market, and digital outreach campaigns to onboard borrowers and clients
• Work collaboratively with the assigned Credit Team Lead to execute targeted marketing initiatives and campaigns
• Educate potential clients on the company's loan products, credit terms, and repayment obligations
• Capture and forward accurate customer information and documentation for loan processing

Client Relationship Management

• Maintain ongoing communication with both new and existing customers to ensure high satisfaction levels
• Support customers through the loan application process, ensuring completeness and accuracy of required documents
• Follow up with clients for repayment reminders and renewal opportunities
• Uphold professionalism and integrity in all client interactions

Technology and Reporting

• Utilize smartphones and mobile applications for client registration, documentation upload, and reporting activities
• Submit daily activity and performance reports electronically to the Team Lead

Location

Lagos, Nigeria

Reference Number: DSAFT-25