Debt Recovery & Compliance Officer

About the Role

An exciting opportunity has arisen for a motivated professional to join Fort Knox Group in Lagos, Nigeria, as a Debt Recovery & Compliance Officer. This role combines debt recovery management with compliance oversight, requiring a detail-oriented professional with strong regulatory knowledge and negotiation skills.

Key Responsibilities

Debt Recovery

• Follow up on overdue accounts through calls, emails, and field visits
• Negotiate repayment terms and restructuring arrangements with delinquent customers
• Develop and implement effective recovery strategies to minimize portfolio at risk (PAR)
• Prepare and issue demand notices and escalation letters
• Maintain accurate records of recovery activities and customer communications
• Liaise with legal teams on cases requiring litigation or enforcement action
• Monitor repayment plans and ensure strict adherence

Compliance

• Ensure all recovery activities comply with company policies and regulatory requirements
• Monitor adherence to internal credit and risk management procedures
• Conduct compliance checks on credit documentation and loan files
• Prepare periodic compliance and recovery reports for management
• Identify gaps in processes and recommend corrective actions
• Stay updated on CBN guidelines, NDPR, and other applicable financial regulations

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, Law, or related field
• 4–6 years' experience in debt recovery, credit control, risk management, or compliance
• Strong knowledge of Nigerian financial regulations (CBN guidelines is an advantage)
• Excellent negotiation and communication skills
• High level of integrity and attention to detail
• Proficiency in Microsoft Office (Excel, Word)
• Ability to work under pressure and meet recovery targets