Customer Service Representative at OVM Consulting Services

Confidential

Lagos, Nigeria Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

## Title: Customer Service Representative - Cosmetics Sales

About the Role

An established company is recruiting an enthusiastic and target-driven Customer Sales Representative to join their vibrant cosmetics team. This role involves engaging with customers, promoting products, and driving sales while delivering exceptional customer service.

Key Responsibilities

  • Greet and assist customers, providing expert product knowledge and recommendations
  • Drive sales to achieve and exceed set targets
  • Demonstrate and explain cosmetic products, highlighting features and benefits
  • Maintain an attractive and organized product display
  • Handle customer inquiries, complaints, and after-sales support
  • Process sales transactions accurately and efficiently
  • Keep up-to-date with product trends, promotions, and new arrivals

Requirements

  • Minimum of HND/B.Sc in any field
  • Proven experience in sales or customer service, preferably in cosmetics or retail
  • Excellent communication and interpersonal skills
  • Passion for beauty, skincare, and cosmetics
  • Strong persuasive skills and a customer-focused approach
  • Ability to work in a fast-paced retail environment
  • Proficiency in MS Office is an advantage

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