Customer Service Representative at Carlcare Development

About the Role

We are seeking a Customer Service Representative to support our customers by handling inquiries, confirming orders, and resolving complaints. This is an excellent opportunity for individuals who are patient, responsible, and eager to learn. No prior experience is required—recent college graduates are welcome to apply.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer issues and complaints, ensuring excellent customer satisfaction
• Provide product information and assist customers in making informed decisions
• Process online orders, returns, and exchanges accurately and efficiently
• Work with the warehouse and shipping departments to ensure timely order fulfillment
• Monitor inventory levels and update product listings as needed

Required Qualifications

• Bachelor's Degree
• Proficiency in Microsoft Office (Word, Excel, etc.)
• Strong communication and problem-solving skills
• Patient, responsible, and enthusiastic approach to customer service
• Highly organized with the ability to thrive in a fast-paced environment
• No prior experience required—recent graduates are encouraged to apply