Customer Service Officers
Jibs-Ray Nigeria Limited
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
We invite applications from suitably qualified candidates.
Job Responsibilities
- Greet customers warmly and ensure a positive dining experience
- Handle customer inquiries, feedback, and complaints professionally
- Take orders (in-person or via phone/online platforms where applicable)
- Coordinate with kitchen and service staff to ensure timely service
- Monitor customer satisfaction and report issues to management
- Maintain a clean and welcoming front-of-house environment
- Support daily operations to ensure smooth service flow
Requirements:
- Interested candidates should possess an SSCE, OND, or Bachelor\'s Degree with 1-10 years experience.
- Previous experience in customer service or hospitality is an advantage
- Excellent communication and interpersonal skills
- Polite, patient, and customer-focused attitude
- Ability to work under pressure in a fast-paced environment