Customer Service & Marketing Supervisor at Handyman Daige Properties

About the Role

This position offers a great opportunity for career growth in a dynamic real estate environment. You will lead a team while managing customer relationships and driving sales operations.

Key Responsibilities

• Support the development and implementation of sales strategies
• Guide and motivate the team towards achieving set goals
• Actively work with team members and their prospects to achieve sales targets
• Ensure that all clients are happy and satisfied with services and products
• Request and organize seasonal trainings for team members
• Create a warm, cordial, and enabling environment for team members
• Meet with prospects and clients interested in properties to offer real estate deals
• Communicate with clients to identify their requirements and property preferences
• Oversee the preparation and approval of documents such as purchase agreements and lease contracts
• Coordinate the closing of property deals to ensure vital documents are signed and payment is received
• Oversee arrangements to give prospective buyers the opportunity to view properties before closing deals
• Act as an intermediary between property sellers and prospective buyers to facilitate property deals
• Conduct property inspections to ensure the terms and conditions of sales are met before closing
• Provide periodic reports to sales managers on sales operations and generated returns using CRM systems
• Take on ad-hoc responsibilities relevant to the department

Required Qualifications

• B.Sc. Degree in Marketing or a related field from a recognized university
• 5-7 years of proven experience in sales, marketing, and customer service
• Strong communication, interpersonal, and negotiation skills
• Ability to work independently and meet targets
• Proficiency in CRM tools and Microsoft Office Suite
• Customer-focused mindset with problem-solving abilities

Preferred Qualifications

• Experience in real estate sales