Customer Service / Marketing Executive at Handyman Daige Properties

About the Role

We are seeking a qualified Customer Service and Marketing Executive to join our team. In this position, you will serve as a key liaison between property sellers and prospective buyers, facilitating real estate transactions while providing exceptional customer service.

Key Responsibilities

• Meet with prospects and clients interested in properties to present real estate opportunities
• Communicate with clients to identify their requirements and property preferences
• Oversee the preparation and approval of documents such as purchase agreements and lease contracts
• Coordinate the closing of property deals to ensure vital documents are signed and payments are received
• Arrange property viewings for prospective buyers before closing deals
• Act as an intermediary between property sellers and prospective buyers to facilitate transactions
• Conduct property inspections to ensure the terms and conditions of sales are met before closing
• Provide periodic reports to sales managers on sales operations and generated returns using CRM systems
• Conduct market surveys to identify competitor property prices on the housing market
• Provide recommendations to buyers and refer them to property consultants for legal and mortgage services
• Ensure compliance with housing laws and policies when conducting property deals
• Monitor the property market to identify prospects with interest in properties and secure brokering deals
• Maintain ongoing contact with clients to identify future business opportunities
• Participate in seminars, conferences, and events to enhance job knowledge and expand professional networks

Required Qualifications

• B.Sc. Degree in Marketing or a related field from a recognized university
• 3–5 years of proven experience in sales, marketing, and customer service
• Strong communication, interpersonal, and negotiation skills
• Ability to work independently and consistently meet targets
• Proficiency in CRM tools and Microsoft Office Suite
• Customer-focused mindset with strong problem-solving abilities

Preferred Qualifications

• Experience in real estate sales

Location

Lagos, Nigeria