Customer Service Desk Officer at Fort Knox Group
Fort Knox Group
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 4 weeks from now
Job description
A dynamic team is expanding and looking for the right talent.
Salary: Monthly Gross
JOB RESPONSIBILITY
Manage Customer Feedback, Reporting, complaints & escalations, manage gift vouchers, loyalty reward etc.
Requirements
- OND, Trade Test / Technical Training
- 1 - 5 years work experience
- Communication, empathy, problem-solving, product knowledge, documentation accuracy, and conflict resolution.
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