Customer Representative / Admin at LEAM Consulting Limited

LEAM Consulting Limited

Lagos, Nigeria Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

An established company is recruiting for the following position. Location: Akala Expressway, Ibadan - Oyo Job Brief - As a Customer Representative, you are responsible for managing customer queries and complaints, and ensure utmost delivery. Job Responsibilities - Manage incoming phone calls and messages. - Identify and assess customers’ needs to achieve satisfaction. - Handle customer complaints, provide appropriate solutions/alternatives within the time limits and follow up to ensure resolution. Requirements - HND / B.Sc Degree in any relevant field. - Minimum of 1 year experience as a customer representative or any related role. - Experience working in a logistics company. - Relationship management skills and openness to feedback. Salary N70,000 monthly. Check how your CV aligns with this job

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