Customer Relationship Manager at Infytel Communications
Infytel Communications
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
## Title: Customer Relationship Manager
About the Role
An exciting opportunity has arisen for a motivated professional to join Infytel Communications in Lagos, Nigeria as a Customer Relationship Manager.
Key Responsibilities
- Manage and optimize CRM system operations
- Drive customer engagement and retention strategies
- Conduct data analysis and generate comprehensive reports
- Coordinate customer support initiatives
- Collaborate with stakeholders across the organization
Qualifications & Experience
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field
- 4-5 years of experience in customer relationship management, sales support, or marketing analytics
- Proven experience working with CRM software and analytics tools
- Professional certifications in CRM systems (e.g., Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics) preferred