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Customer Care / Admin Officer

Grace Moni Limited

Abuja, Nigeria Permanent

Published 2 months ago · Expires 3 weeks from now

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Job description

We are seeking an experienced professional for this opening. Key Responsibilities: - Handle customer inquiries via phone, email, and in person. - Manage travel bookings, reservations, and ticketing. - Provide accurate information on travel packages, visa processes, and company services. - Maintain client records, reports, and proper documentation. - Support day-to-day administrative tasks within the office. - Resolve complaints professionally and ensure customer satisfaction. - Assist management in coordinating travel-related activities and operations. Requirements: - Minimum of OND/HND/B.Sc. in Business Administration, Tourism, or related field. - Previous experience in Customer Service or Administrative roles is an advantage. - Excellent communication and interpersonal skills. - Proficiency in Microsoft Office (Word, Excel, Outlook). - Strong organizational and multitasking abilities. - Passion for the travel and tourism industry.

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