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Customer Care / Admin Officer
Grace Moni Limited
Abuja, Nigeria
Permanent
Published 2 months ago · Expires 3 weeks from now
Job description
We are seeking an experienced professional for this opening.
Key Responsibilities:
- Handle customer inquiries via phone, email, and in person.
- Manage travel bookings, reservations, and ticketing.
- Provide accurate information on travel packages, visa processes, and company services.
- Maintain client records, reports, and proper documentation.
- Support day-to-day administrative tasks within the office.
- Resolve complaints professionally and ensure customer satisfaction.
- Assist management in coordinating travel-related activities and operations.
Requirements:
- Minimum of OND/HND/B.Sc. in Business Administration, Tourism, or related field.
- Previous experience in Customer Service or Administrative roles is an advantage.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Passion for the travel and tourism industry.