Concierge at Chrisvirgy Homes

An exciting opportunity has arisen for a motivated professional. Key Responsibilities) - Welcome guests warmly and provide professional front-desk support where required - Assist guests with reservations, transportation, tours, dining, and entertainment arrangements - Provide accurate information about hotel facilities, services, and local attractions in Abuja - Handle guest inquiries, complaints, and special requests promptly and discreetly - Coordinate with internal departments to ensure timely delivery of guest services - Maintain guest records, preferences, and feedback for service improvement - Ensure compliance with hotel policies, safety standards, and service procedures - Uphold the hotel’s image through professionalism, grooming, and conduct. Job Specification (Skills & Competencies) - Interested candidates should possess a Bachelor`s Degree with 2 - 4 years experience. - Excellent communication and interpersonal skills - Strong customer-service orientation with attention to detail - Good knowledge of Abuja routes, landmarks, restaurants, and leisure spots - Ability to multitask and work efficiently under pressure - Professional appearance and courteous demeanor - Proficiency in basic computer applications and hotel management systems - Strong problem-solving and organizational skills. Check how your CV aligns with this job