Chief Operations Officer (COO)

About the Role

LEAD Enterprise Support Company Limited is seeking an experienced Chief Operations Officer (COO) to join our dynamic healthcare team in Lagos, Nigeria. This pivotal leadership position bridges clinical excellence and business sustainability, ensuring seamless operations across all hospital systems while maintaining our commitment to five-star patient care.

Key Responsibilities

• Oversee zero-downtime power strategy, managing hybrid systems including gas turbines, generators, solar power, and national grid integration
• Supervise biomedical engineering teams to ensure preventive and corrective maintenance of high-end medical equipment (MRI, CT scanners, Cath Labs) with target uptime of 98–99%
• Implement robust security and logistics protocols suited to the operational environment, ensuring safety of patients, staff, and assets
• Manage global and local supply chain for specialized medical consumables to prevent stock-outs
• Negotiate service agreements and parts replacement with international OEMs (GE, Siemens, Philips)
• Optimize patient journey from triage to discharge using Hospital Management Information System (HMIS) to reduce wait times
• Oversee non-clinical services including hospitality, catering, laundry, and facility services to ensure premium patient experience
• Collaborate with the CFO to manage operational budgets, control costs, and reduce wastage across departments
• Ensure full compliance with the National Health Act, HEFAMAA (where applicable), and regional environmental and safety regulations

Required Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Engineering, or related field
• Minimum 12 years' operational experience, with at least 5 years in a healthcare setting
• MBA or Master's in Health Systems Management (highly desirable)

Location

Lagos, Nigeria