Chief of Staff, Operations – Office of the COO at Health Systems Consult Limited (HSCL)

About the Role

We are seeking an accomplished and highly strategic Chief of Staff, Operations to provide leadership and operational oversight within the Office of the Chief Operations Officer (COO).

This is a senior management position responsible for driving operational excellence, ensuring organizational efficiency, and coordinating the delivery of key priorities across all operational and technical functions.

The Chief of Staff, Operations will serve as a principal advisor and integrator, enabling the COO to focus on high-impact strategic decisions by ensuring effective alignment and execution across Finance, Human Resources, Administration, and Technical Departments.

The role requires a seasoned professional with exceptional leadership, operational management, and stakeholder coordination skills, capable of balancing strategic vision with disciplined execution.

Key Responsibilities

Strategic and Operational Leadership

• Serve as the primary operations liaison between the COO and internal departments, ensuring cohesive planning, coordination, and delivery of strategic initiatives
• Lead the integration of operational systems and performance management processes to strengthen accountability and organizational effectiveness
• Drive implementation of the COO's strategic priorities, ensuring that projects and initiatives are executed on time, within budget, and to quality standards
• Provide operational analytics, insights, and recommendations to inform high-level decision-making

Oversight of Core Operations

• Oversee and support the operational performance of Finance, Human Resources, and Administration units, ensuring effective systems, policies, and compliance frameworks are in place
• Monitor operational budgets, expenditure controls, and resource utilization in collaboration with Finance
• Ensure that HR and administrative practices align with organizational standards and regulatory requirements