Business Support Coordinator

We invite applications from suitably qualified candidates. Role Overview - We are looking for a highly organized Business Support Coordinator to bridge the gap between our operations, regulatory requirements, and global suppliers. This isn't just an administrative role; you will be the engine room for our order processing, ensuring that scientific equipment and supplies move seamlessly from manufacturers to our clients. Key Responsibilities: - Order Management: Accurately process customer orders with suppliers, ensuring all specifications are met and goods are shipped within the required timelines. - Documentation & Logistics: Manage the end-to-step processing of Letter of Credit (LC) orders, logistics, and all necessary shipping documentation. - Regulatory Compliance: Secure import and clearing permits from regulatory bodies and handle all statutory documents required for international trade. - Inventory Oversight: Receive incoming consignments and meticulously verify them against packing lists. - Supplier Relations: Foster and maintain positive international relationships with our global suppliers and manufacturers. - Reporting: Collate, review, and submit timely reports regarding commercial policies and technical support expansion. Required Qualifications: - Education: You must hold a Tertiary qualification (B.Sc., B.Tech., B.Eng., or H.N.D.) in Microbiology, Biotechnology, Biochemistry, Industrial Chemistry, or Science Laboratory Technology. - Academic Standing: Minimum of a Second Class or Upper Credit. - Experience: At least 4 years of cognate work experience in a laboratory setting (as an Analyst or Technologist) or as sales personnel specifically for science and lab equipment. Skills: - Technical Proficiency: Strong working knowledge of computers and mastery of the Microsoft Office Suite. - Communication: Exceptional listening and questioning skills, paired with professional written and verbal communication. - Aptitude: A sharp ability to learn and apply new scientific and commercial concepts quickly. - Professionalism: High-level report writing skills and a proactive, creative, and flexible approach to problem-solving.