Business Development & Operations Manager at Instant Tailoring Services Limited

Job Summary

We are seeking a dynamic and strategic Business Development & Operations Manager with a strong background in apparel manufacturing, sales, and customer relationship management. This role is ideal for someone with a proven ability to scale businesses, establish operational structure, and drive sustainable growth in a fast-paced, unstructured environment.

Key Responsibilities

• Lead business development initiatives to expand market reach and drive revenue growth
• Define and implement structured operational processes to support scale and efficiency
• Oversee end-to-end business operations, acting as second-in-command to the CEO
• Build and maintain strong customer relationships to ensure satisfaction and repeat business
• Coordinate internal teams to ensure timely delivery, quality assurance, and service excellence
• Analyze business performance, identify areas for improvement, and execute strategic action plans
• Develop and implement sales and marketing strategies to enhance brand visibility and drive demand
• Foster a culture of accountability, performance, and continuous improvement

Key Requirements

• 3-5 years of experience in sales and marketing, leadership roles, business negotiation, and relationship management
• Knowledge of the fashion, apparel, or textile manufacturing industry, with a good understanding of manufacturing or production operations (preferred)
• Demonstrated experience in scaling a previously unstructured or legacy business
• Expertise in sales, marketing, and customer experience
• Excellent communication and leadership skills with the ability to coordinate cross-functional teams
• Entrepreneurial mindset with a hands-on approach to business management
• Operational excellence and a track record of driving results in dynamic environments

Compensation

Salary: ₦200,000 - ₦250,000 per month

Location

Lagos, Nigeria