Back Office Executive at Ascentech Services Limited

Job Summary

A reputable organization seeks a dedicated Back Office Executive to support service operations and ensure smooth day-to-day administrative and operational activities. The ideal candidate will possess strong computer skills, excellent communication abilities, and experience in the spare parts or service industry. Familiarity with CRM systems is an added advantage.

Roles and Responsibilities

• Assist in planning service operations and coordinate with internal teams and customers to maintain service excellence
• Prepare and submit quotations for spare parts and service repairs
• Generate invoices and ensure timely supply of items to customers
• Track and follow up with customers for outstanding payments
• Prepare and submit periodic reports to the Supervisor in line with company guidelines
• Maintain proper filing of hard and soft copies of reports and other relevant documents as required

Required Skills and Competencies

• Strong computer proficiency (MS Office Suite and related tools)
• Knowledge of spare parts and service industry processes
• Excellent communication and interpersonal skills
• Attention to detail and strong organizational ability
• Ability to multitask and work effectively under minimal supervision
• Experience with CRM software (preferred)