Assistant Restaurant Supervisor at Bukka Hospitality Limited (Bukka Hut)
Confidential
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
## Title: Assistant Restaurant Supervisor
About This Role
This position offers a great opportunity for career growth in a dynamic hospitality environment.
Key Responsibilities
- Maintain a visible presence in the front of house to address all customer issues and ensure frontline staff are always smiling and well-coordinated
- Effectively supervise subordinates to ensure all required products are available according to the product time-out schedule and are well presented for customers
- Proactively identify and resolve issues that could adversely affect product availability for display
- Ensure timely requisition of products to avoid outages
- Supervise staff to prevent product or cash shortages
- Enforce standard operating procedures and supervise staff for compliance
- Investigate any shortages, identify root causes, and resolve issues immediately
- Ensure equipment such as microwaves, chillers, POS systems, and computers are well handled by staff to prevent damage that could affect operations
- Submit required reports in a timely manner
- Oversee shift closing procedures, including:
- Checking cash out from cashiers at the end of shifts
- Ensuring no trash is outside the dumpster
- Turning off TV and/or music
- Ensuring the dining area is swept and tables are reset
- Arranging chairs neatly
- Turning off all lights and locking doors
Required Qualifications
- Bachelor's Degree or HND in Hospitality or a related field
- 2–3 years of work experience in a QSR (Quick Service Restaurant) business
- Good communication skills
- Excellent leadership skills
- Smart and proactive approach to work
- Must reside within Egbeda and its environment