Assistant Location Manager at Above Lifestyle
Above Lifestyle
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
## Title: Assistant Location Manager
About the Role
We are seeking a qualified Assistant Location Manager to support the overall management and daily operations of our restaurant and lounge. Working closely with the Location Manager, you will ensure smooth coordination across departments, maintain exceptional guest experiences, supervise staff, and uphold brand standards. This role requires strong leadership, attention to detail, and hands-on experience in managing high-energy hospitality environments.
Key Responsibilities
- Assist the Location Manager in overseeing daily operations of the restaurant and lounge
- Supervise and coordinate the work of front-of-house and back-of-house staff
- Ensure excellent customer service and handle guest inquiries, feedback, or complaints professionally
- Monitor staff performance, schedule shifts, and maintain adequate staffing levels
- Maintain high standards of cleanliness, ambiance, and presentation across all sections
- Support inventory management, supplies procurement, and vendor relationships
- Oversee cash handling, sales reconciliation, and financial reporting as assigned
- Implement and enforce company policies, health, and safety standards
- Support event setups, special promotions, and themed nights to drive traffic and revenue
- Ensure service quality and customer satisfaction targets are consistently met
- Assist in training and motivating staff to deliver top-tier hospitality experiences
- Coordinate with kitchen and bar teams to ensure efficient order flow and timely service
- Identify areas for operational improvement and suggest innovative solutions
Requirements
- Diploma or Degree in Hospitality Management, Business Administration, or a related field (preferred)
- Minimum of 3–5 years of experience in a supervisory or managerial role within the restaurant, lounge, or nightlife industry
- Strong understanding of hospitality operations
Location
Lagos, Nigeria