Admin / Ticketing Officer at FlyBoku

Location

Mabushi, Abuja (FCT), Nigeria

About the Role

We are seeking a dynamic and hands-on Admin & Ticketing Officer with solid travel industry experience. The ideal candidate must be proactive, able to multitask, and capable of combining ticketing and reservations with general office administration to support the smooth running of the Abuja branch.

Key Responsibilities

• Handle bookings, ticket issuance, reissues, fare quotes, and itinerary changes
• Use GDS systems confidently for all travel-related tasks
• Provide excellent customer service and maintain client relationships
• Support the Branch Manager with sales activities, follow-ups, and reporting
• Drive sales activities and contribute to meeting the branch's weekly and monthly sales targets
• Oversee daily office administration, supplies, petty cash, and vendor coordination
• Ensure the smooth operation of the Abuja office through proactive support
• Prepare and submit operational and administrative reports

Requirements

• Minimum of 3–5 years' experience in ticketing, reservations, or travel operations
• Strong experience with GDS tools (Amadeus, Sabre, or Galileo)
• Ability to handle both travel operations and administrative duties
• Excellent communication and customer service skills
• Proactive, fast-paced worker able to perform with minimal supervision
• Strong organizational and multitasking abilities
• Sales-oriented mindset with ability to support business growth
• Ability to meet assigned weekly and monthly sales targets
• Detail-oriented with ability to thrive in a small, high-performing office environment

Compensation

Attractive and competitive remuneration package.