Admin / Operations Officer at Baines Credit MicroFinance Bank

About the Role

The Admin/Operations Support Officer plays a critical role in ensuring the smooth and efficient operation of administrative and operational functions within the organization. This role encompasses managing account opening, ensuring regulatory compliance, and maintaining accurate documentation. You will also provide essential support in processing payments, managing healthcare registrations, and executing various operational tasks to uphold organizational efficiency and effectiveness.

Key Responsibilities

Account Management and Verification

• Oversee the process of opening new accounts and ensure that all necessary documentation is collected and maintained
• Conduct validation of BVN (Bank Verification Number) for all accounts opened to ensure compliance with regulatory requirements
• Maintain a register for account opening and cards
• Upload account mandates on the system for verification
• Conduct verification on all Corporate accounts to verify authenticity and compliance

Documentation and Record-Keeping

• Maintain comprehensive records of account openings, corporate documents, employee records, and other relevant documents
• Ensure proper filing and documentation of account records and employee records to facilitate easy retrieval and auditing

Operational Support

• Liaise with FIRS to process payment of PAYEE, ensuring accuracy and timeliness in transactions
• Manage the registration process for Health Maintenance Organization (HMO) services for all staff members

Required Qualifications

• Bachelor's degree in Accounting, Business Administration, or a related field
• Completion of NYSC (National Youth Service Corps)
• At least 1-2 years of experience working in operations
• Proficiency in Excel