Account Support Officer (IBAFO)

About the Role

A dynamic team is expanding and looking for the right talent. We are seeking an experienced Account Support Officer to join our Lagos branch and support financial operations, cash management, and internal controls.

Key Responsibilities

Financial Operations & Reporting

• Prepare and submit daily sales, cash, POS, and expense reports to Head Office
• Ensure accurate posting of all financial transactions in the accounting system
• Reconcile daily cash sales, POS transactions, transfers, and bank deposits
• Prepare weekly and monthly financial summaries for the branch

Cash & POS Control

• Supervise cashiers and ensure strict adherence to cash handling procedures
• Investigate and report cash shortages, overages, and POS discrepancies
• Ensure timely banking of cash and POS settlements in line with company policy
• Maintain proper documentation for all cash movements

Inventory & Cost Control

• Work closely with the Store Manager and Inventory Officer on stock counts and variance analysis
• Monitor cost of goods sold (COGS) and report abnormal variances
• Ensure proper recording of damages, expiries, returns, and write-offs
• Support periodic and surprise stock-taking exercises

Expense & Vendor Management

• Verify and process branch expenses, ensuring proper approvals and supporting documents
• Monitor petty cash usage and ensure accountability
• Liaise with vendors on invoices, deliveries, and payment reconciliations

Compliance & Internal Control

• Ensure compliance with company policies, standard operating procedures (SOPs), and internal control procedures
• Enforce segregation of duties at branch level
• Flag suspected fraud, theft, or financial irregularities to Management and HR
• Support internal and external audits when required

Staff Support & Coordination

• Provide financial guidance to the Branch Manager
• Train cashiers and relevant staff on financial procedures and controls
• Work closely with HR on payroll inputs, attendance-related deductions, and staff-related financial issues

Required Qualifications & Experience

• HND or BSc in Accounting, Finance, or related discipline