Waiter at Amala Sky

An established company is recruiting for the following position. Job Summary - The Waiter is responsible for providing exceptional customer service by welcoming guests, presenting menus, taking orders, serving meals, and ensuring a clean and pleasant dining environment. - The role requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced restaurant setting. Key Responsibilities -  Welcome and greet guests warmly as they arrive. - Present menus, explain menu items, and answer customer inquiries. - Take accurate food and beverage orders and relay them promptly to the kitchen and bar teams. - Ensure customer satisfaction by checking in regularly and responding to needs quickly. - Handle customer complaints politely and escalate when necessary. - Serve meals and beverages promptly, ensuring correct presentation and portion standards. - Deliver orders to the appropriate tables and assist customers with additional requests. - Assist in packaging takeaway or delivery orders when needed. - Coordinate smoothly with kitchen staff to ensure timely order service. - Assist in opening and closing procedures of the restaurant. - Support colleagues when the dining area is busy to improve service flow. - Report any service issues, shortages, or customer feedback to the supervisor Qualifications & Requirements - SSCE / OND qualification preferred. - Previous experience as a waiter or in customer service is an added advantage. - Excellent communication and interpersonal skills. - Ability to multitask and work efficiently under pressure. - Good memory for menus, order details, and special requests. - Physically fit to stand and walk for long hours. - Neat appearance and positive attitude Working Hours: - Shift-based schedule depending on restaurant operations. - Must be willing to work weekends, evenings, and public holidays. Reporting Line: - Reports directly to the Floor Supervisor, Restaurant Manager, or Shift Supervisor. Salary & Benefits - Salary: N60,000 / Month. - Additional benefits may include staff meals and overtime. Check how your CV aligns with this job