Trusted listing
Waiter
Premium Swiss Hospitality
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
A top employer is now accepting applications for this role.
Position Overview:
- A hotel waiter is responsible fordelivering exceptional dining experiences by greeting guests, taking accurate food and beverage orders, and serving them promptly.
- Key duties include upselling menu items, maintaining table cleanliness, using POS systems, handling payments, and ensuring adherence to safety and hygiene standards.
Core Duties and Responsibilities
- Station Maintenance: Setting up tables with linens and cutlery before service and cleaning them afterward.
- Financial Transactions: Processing bills, handling cash or card payments, and providing accurate change.
- Safety & Compliance: Adhering to food safety, sanitation, and health department regulations.
- Hotel Specifics: Assisting with banquets, events, or room service deliveries as required.
- Guest Service: Greeting guests warmly, escorting them to tables, presenting menus, and offering recommendations.
- Order Management: Taking precise food/drink orders, including handling special dietary requirements and allergies, and entering them into the POS system.
- Service Delivery: Serving food and beverages, refilling drinks, and clearing tables throughout the meal.
Requirements:
-
Interested candidates should possess an OND with at least 1 year experience.
Skills:
Required:
- Communication: Excellent verbal skills for interacting with guests and kitchen staff.
- Multitasking: Ability to manage multiple tables simultaneously under pressure.
- Attentiveness: Providing proactive service to anticipate guest needs.
- Professionalism: Maintaining a well-groomed, friendly, and efficient demeanor