Visa Officer at Elders Travels & Tours Limited

Job Summary

The Visa Officer is responsible for managing all visa-related processes for clients, including application submissions, documentation review, and communication with embassies or immigration authorities. This position offers a great opportunity for career growth.

The role requires attention to detail, strong customer service skills, and an ability to handle sensitive information professionally.

Key Responsibilities

• Assist clients with visa applications, ensuring all required documents are complete and accurate
• Review and verify client documents before submission to embassies or consulates
• Provide up-to-date information on visa requirements, processing times, and fees
• Communicate with embassies, immigration offices, and travel partners to track application progress
• Handle client inquiries and provide professional support throughout the visa process
• Maintain proper records of all visa applications and correspondence
• Report application outcomes and provide feedback to management
• Stay informed about changes in immigration and visa policies
• Ensure confidentiality and compliance with all regulatory requirements

Requirements

• SSCE / OND / HND qualification from a reputable aviation school
• Minimum of 2 years of experience in visa processing, travel consultancy, or a related role
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office and digital documentation systems
• High level of integrity and attention to detail

Preferred Skills

• Experience liaising with embassies or immigration bodies
• Knowledge of visa requirements for multiple destinations
• Ability to work under pressure and meet tight deadlines

Compensation

N80,000 per month