UI/UX Specialist

We are looking for a qualified candidate to fill this position. Employment Type: Contract Age Limit: Not more than 35 years Key Responsibilities: - Lead the design and continuous improvement of user interfaces for USSD and mobile applications, ensuring usability across diverse user segments and device types. - Translate business requirements and user needs into wireframes, mockups, and interactive prototypes. - Conduct user research, persona development, journey mapping, and usability testing to validate design decisions. - Collaborate closely with cross-functional teams including product managers, engineers, QA, and marketing to deliver cohesive and impactful user experiences. - Design for multiple user segments (retail customers, field agents, merchants) with a focus on accessibility, simplicity, and performance. - Ensure consistency in visual design, interaction patterns, and brand identity across all digital touchpoints. - Analyze user behavior using tools like Google Analytics, Hotjar, or similar to inform design iterations. - Stay current with emerging UI/UX trends, mobile-first design strategies, and best practices in the FINTECH space. Key Requirements - Bachelor’s degree in Design, Computer Science, Human-Computer Interaction, Psychology, or a related field. - Minimum of 3 years of hands-on experience in UI/UX design, preferably within the banking, FINTECH, or digital product space. - Demonstrated experience designing for USSD and mobile app platforms is essential. - Strong portfolio showcasing a range of UI/UX projects, including mobile-first and low-bandwidth environments. - Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, InVision, or similar. - Experience in User Research & Testing: Maze, Hotjar, UserTesting, Google Analytics - Experience in Project Management & Collaboration: Jira, Confluence, Trello, Slack - Experience in Version Control & Handoff: Zeplin, Abstract, Git (basic familiarity) - Solid understanding of responsive design, accessibility standards, and design systems. - Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus. - Strong communication skills with the ability to present and justify design decisions to stakeholders. - Ability to work independently and manage multiple projects in a fast-paced, agile environment.