Travel Consultant at Rotawn Energy & Logistics Services Ltd

About the Role

A reputable organization seeks a dedicated individual for this role.

Key Responsibilities

• Provide professional travel advice to clients by understanding their preferences, budgets, and travel objectives, offering tailored travel solutions and recommendations
• Create detailed travel itineraries including flights, hotel reservations, transportation, tours, and other travel services while ensuring accuracy and alignment with client needs
• Handle end-to-end travel bookings using reservation systems (GDS/online platforms), ensuring timely confirmations, proper documentation, and compliance with travel regulations
• Provide prompt assistance to clients before, during, and after their trips, resolving any travel-related challenges such as cancellations, changes, or emergencies
• Collaborate with airlines, hotels, tour operators, and other service providers to secure the best deals, negotiate rates, and maintain strong professional relationships
• Promote travel packages, upsell additional services, and meet sales targets by identifying opportunities to increase company revenue while ensuring customer satisfaction
• Maintain accurate travel records, process invoices, manage client files, and prepare periodic reports on bookings, sales performance, and customer feedback

Requirements

• 2-3 years of experience in a travel agency