Technical Sales Engineer

The Role

• The Technical Sales Engineer's responsibilities include maintaining extensive knowledge of the company’s offerings, functions, and processes and assisting in proffering solutions and closing sales.

Job Responsibilities / Duties Market Research and Opportunity Identification:

• Conduct thorough market research to identify potential clients, industries, and geographical areas with a demand for CaTS’ services.

• Monitor industry trends and emerging technologies to proactively identify opportunities.

• Create a database of potential clients, partners, and projects.

Lead Generation and Prospecting:

• Develop and execute a robust lead generation strategy, including cold calling, email outreach, networking, and attending industry events.

• Qualifying leads to ensure they align with CaTS' capabilities and target market.

Client Relationship Management:

• Build and nurture relationships with existing and potential clients.

• Understand clients' needs, challenges, and pain points to tailor solutions effectively.

• Provide excellent customer service to enhance client loyalty.

Technical Consultation and Solution Presentation:

• Collaborate with the technical team to understand the intricacies of CaTS’ services and solutions.

• Translate technical information into easily understandable terms for clients.

• Create compelling proposals and presentations that demonstrate how CaTS’ services address clients' specific needs.

Sales Pipeline Management:

• Maintain a well-organized sales pipeline, tracking leads and opportunities from initial contact to closure.

• Meet set sales targets, and regularly report on progress to HOB.

• Identify potential roadblocks in the sales process and work to overcome them.

Collaboration with Technical Team:

• Act as a bridge between the technical team and clients, ensuring effective communication.

• Bring feedback from clients to the technical team for continuous improvement.

• Coordinate with the technical team during the project transition phase.

Negotiation and Closing Deals:

• Skillfully negotiate terms, pricing, and contracts with clients.

• Close deals and secure contracts while ensuring they align with the CaTS' profitability goals.

Post-Sales Support and Relationship Maintenance:

• Assist in onboarding clients and ensuring a smooth transition from sales to service delivery.

• Maintain ongoing communication with clients to address any concerns and identify opportunities for upselling or repeat businesses.

Documentation and Reporting:

• Keep accurate records of all sales activities, client i...