Support Services Analyst III at Habrams Energy

About the Role

An established company is recruiting for a Support Services Analyst III position. This role performs a variety of professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks. The position requires minimal work direction, with a highly skilled and knowledgeable professional, typically holding relevant professional certifications.

Main Responsibilities

• Oversee IT service contractors delivering essential end-user computing support (hardware and operating systems), audio visual systems, printing support, mobile phones, and IT stockroom management across affiliate locations (onshore and offshore)
• Analyze, detect, identify, and correct technical problems and deficiencies
• Configure and install computer hardware and software
• Manage inventory control of IT equipment and supplies
• Upgrade hardware and software components
• Maintain IT hardware asset and software tracking
• Monitor and collect data on system performance

Key Requirements

• Minimum of 10 years of working experience in similar roles
• Extensive working knowledge of PCs, network hardware, operating systems, software, and network communication protocols
• Excellent communication and customer service skills
• Professional technical certification preferred

Position Details

Company: Habrams Energy
Location: Lagos, Nigeria