Supply Chain Store Manager at CADSYNC Consults

Job Summary

A reputable organization seeks a dedicated Supply Chain Store Manager to oversee the operations of retail stores within the supply chain network. In this role, you will ensure efficient inventory management, customer satisfaction, and seamless coordination with suppliers. This position demands a strategic thinker with strong organizational, leadership, and problem-solving skills to manage day-to-day store operations while driving profitability.

Key Responsibilities

Operations Management

• Oversee the daily operations of multiple stores, ensuring smooth workflows and operational efficiency
• Develop and implement standard operating procedures (SOPs) to optimize store performance
• Ensure compliance with company policies, safety standards, and industry regulations

Inventory and Stock Control

• Monitor stock levels to ensure availability while minimizing overstock and wastage
• Coordinate with the procurement team to place timely orders and manage deliveries
• Conduct regular stock audits and resolve discrepancies promptly

Customer Relationship Management

• Ensure high levels of customer satisfaction by addressing inquiries, complaints, and feedback professionally
• Implement strategies to improve customer loyalty and retention

Team Leadership and Development

• Recruit, train, and mentor staff members to achieve individual and team goals
• Conduct performance reviews and develop improvement plans for underperforming team members
• Foster a collaborative and motivated work environment

Financial Management

• Prepare and manage budgets for the stores, monitoring expenses and revenues to achieve financial targets
• Analyze sales trends and develop strategies to enhance profitability
• Prepare regular financial and operational reports for senior management

Supply Chain Coordination

• Collaborate with supply chain and logistics teams to ensure timely delivery of goods to stores
• Identify and mitigate supply chain risks and disruptions